Privacy Policy

1) Who are we?

ISSB Ltd specialises in the provision of steel industry data and offers a wide range of publications and custom reports covering UK, European and Global trade in steel and raw materials. The company maintains a detailed database of the imports and exports of steel and steelmaking raw materials for more than 70 major steel producing nations, collectively accounting for over 97% of global steel output.

ISSB Ltd holds trade data at 6-digit HS tariff code level (and to 8-digit CN tariff code level for EU countries) and can analyse the international movements of steel and steelmaking raw materials using any combination of tariffs and any combination of countries. Clients include companies within the industry; suppliers and consuming sectors; consultancies; financial and investment businesses; shipping companies; the European Commission and the UK Government.

ISSB Ltd retains and uses the contact details of individuals from companies who use our services. To maintain the quality of our service we may also keep and use records of the nature and content of the of the contact we have with them and the services we have provided. We may, from time to time, use this information to tailor our services and inform you of ways we can help.

2) Data Retained

We collect, store and process information about users of our website, subscribe to our communications, or use our services. This information includes:

  • Name of individual
  • Email address
  • Company name
  • Job title
  • Contact telephone number
  • Business address
  • Billing address
  • Preferences
  • IP address
  • Any other personal information provided.

The personal data we collect will be used for the following purposes:

  • Communicating relevant information about our products and services based on customer preferences
  • Contacting customers directly about specific products and services they have purchased.
  • Fulfilling any obligations to provide you with our services.
  • Notifying customers about any changes or updates to their relationship with ISSB Ltd.

3) Consent
By consenting to this privacy notice the customer or potential customer is giving permission to process personal data specifically for the purposes identified. Consent can be withdrawn at any time by unsubscribing to any email marketing communications or contacting Steve Andrews at ISSB Ltd directly. (steve.andrews@issb.co.uk)

4) Sharing/transferring data
ISSB Ltd will never sell your personal data or share this data with third parties unless they are providing a service to ISSB Ltd such as a mailing service. Data will be stored in secure, Cloud or office located, servers. Access to personal data will be given only to authorised ISSB Ltd employees or subcontractors.

5) Retention period
ISSB Ltd takes reasonable steps to ensure that the information retained is reliable for its intended use, is accurate, up to date and complete and is limited to the information required to carry out processing for the purpose described in this Privacy Statement. Contact information is retained for as long as is necessary to fulfil the purpose for which it is collected, except if required otherwise by law.